Terms & Conditions

Terms & conditions

You can contact us at tom@fungimental.co.uk.

Your statutory rights as a consumer under British law are not affected by these Terms & Conditions and apply to goods ordered via the internet or by phone.

These terms and conditions may vary at any time, but the terms and conditions which apply will be those listed here at the time you placed your order.

All the material contained on the website (images, logo’s packs and visuals and visual identity) is the property of Fungimental and may not be copied without the permission of the company.

Taking payment

There are a number of ways to pay on this website facilitated through Paypal. At the time the items are ordered payment will be processed and stock availability will be checked. To make sure your details are protected Secure Sockets Layer (SSL) technology is used on the site, encrypting your data whilst it is in our system. If goods are not available we will inform you and let you know when they will be in stock.

Your orders

Where there is a charge for postage this will be added and charged when the purchase is made. We reserve right to cancel order and offer alternative product or full refund in those extremely unlikely cases, when items purchased are not available. If your order cannot be completely fulfilled, you will have the option of a refund, or an alternative product. We will notify you when we expect the goods to be available. Acceptance of your order will take place on despatch of the good(s) ordered.

Delivery of items

Delivery of the goods will be made to the address on your order, but we can not be responsible for information incorrectly given, and do not take responsibility for goods that are lost or damaged after they have been delivered. Our standard delivery times are within 5 working days of receipt of order within the UK.

Delivery times and costs outside the UK may vary and will be assessed on a case by case basis.

Returns & Refunds

We want you to be 100% happy with our products, but if that is not the case please contact us at tom@fungimental.co.uk and we will either refund or replace the items at no extra cost. This will happen once the items have been returned to us in the original packaging.

Please ensure you retain your proof of purchase and check your items on delivery and let us know as soon as possible if there is damage or something is missing. Make a note and provide photographic evidence so that we can rectify any problems.

When items are cancelled through no fault with the product, items will be returned at the cost of the customer, and in the case of those damaged the company will cover the postage. We do not accept liability for goods lost in the post.

The product

We take care to provide accurate descriptions and prices of our products at the time of purchase, but occasionally there may be errors on our website.

The manufacturing process for our products is tightly controlled, and allergens are clearly marked on the ingredient list.

If you are pregnant or have a pre-existing medical condition you should take medical advice drinking any of our teas.

Liability

You agree that your use of the website and our services is at your sole risk. The website and services are provided on an as-is and as available basis. We expressly disclaim all warranties of any kind, including but not limited to warranties of title, fitness for a particular purpose, merchantability and non-infringement of proprietary or third party rights.

To the extent that it is lawfully possible to do so, we make no warranty that (a) the website and our services and/or any information will meet your requirements, (b) your access to and use of the services will be error-free, (c) any errors or inaccuracies will be corrected. Further, if your use of the website results in the need for servicing or replacing equipment or data, this will not be at our risk and expense.

No advice or information, whether oral or written, obtained by you through or from the website or from our services will create any warranty not expressly stated in these terms and conditions.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the contents of this site and we accept no liability for damages arising out of or in connection with the use of this site.